Albany Leisure and Aquatic Centre Closure

Albany Leisure and Aquatic Centre will be closed from Friday 20 March until further notice.

In order to reduce risk to public health and safety and ensure compliance with new social distancing measures announced by the Prime Minister this closure was a difficult but crucial decision to make.

During this time, the Centre will not be accessible by members of the public.

For updates on COVID-19 and links to the State and Federal Departments of Health please go to the City of Albany website. 

Please see below for specific information regarding your membership or booking with ALAC.

Frequently Asked Questions

When will the Albany Leisure and Aquatic Centre be reopening?

At this stage, the COVID-19 situation is rapidly changing and we are unable to say how long ALAC will remain closed for. We will continue to monitor the advice provided by the Department of Health and will provide updates to the community where we possibly can.

How do I stay up to date with the latest information during the closure?

To stay up to date with the latest information, please follow the Albany Leisure and Aquatic Centre on Facebook and subscribe to our City of Albany Newsletter at albany.wa.gov.au

What will happen to my membership?

All memberships including those with direct debits will be automatically suspended, with no fees, for the duration of the closure.

What date will my membership be suspended until?

At this stage, your membership will be suspended until further notice. With the COVID-19 situation rapidly changing, we are unable to say how long ALAC will remain closed for. We will continue to monitor the advice provided by the Department of Health and provide updates to our customers.

Can I still access the gym under the 24/7 arrangements out of normal operating hours?

No. ALAC is closed and the gym is not accessible at all during this time.

I would like to cancel my membership. How do I go about this?

The terms and conditions to cancel your membership remain unchanged. To cancel your membership please email the Gym alacgym@albany.wa.gov.au with your cancellation request and we will respond to your email.

What will happen to my swimming lesson?

All swimming lessons were cancelled from Saturday 21st March 2020 and will remain so until further notice. You do not need to take any action. A credit will be applied to your family profile for any cancelled lessons that you have paid for. If you have any further questions please email the Swim School alacswimschool@albany.wa.gov.au

Are Long Live You and Active Albany programs still running?

We have made the decision to cancel all Long Live You classes and Active Albany activities until further notice in order to minimise the risk of exposure to our users. All customers who are enrolled to attend a Long Live You class or Active Albany activity during this time will have their Long Live You membership suspended and Active Albany payments credited.

What will happen to team sports?

Individual sporting clubs and peak bodies have made their individual decisions to cancel their current sporting fixtures, finals and future fixtures until further notice. If you are unsure if your sport has been cancelled please contact the sporting body representative.

I have a regular booking at Albany Leisure and Aquatic Centre. What will happen with my booking?

Your booking will unfortunately not proceed during the closure. Please contact alacbookings@albany.wa.gov.au should you have any booking related enquiries.